All Services Include…
Consultation – Discuss User issues, concerns, etc.
Recommendations – (Products/Services, Services Offered, etc.)
Laptop / iPad Maintenance:
Maintenance / Security – (Virus, Malware, Adware, Spyware, etc.)
Optimization – Moving like dial-up – (i.e., Storage, Speed, etc.)
Do’s vs Don’ts
Set-up & Navigation, Alerts, Security
*May require Product/Tools purchase by client to fix issues(s)
Email Assistance:
How to create/set-up/Navigate
*May require Product/Tools purchase by client to fix issues(s)
Printer / Fax Machine:
Printer / Fax Connectivity Issues
Printer set-up
Fax machine set-up
*May require Product/Tools purchase by client to fix issues(s)
Internet Assistance:
Consult user on which Internet Service Provider (ISP) to select
Bandwidth issues (storage), etc.
*May require Product/Tools purchase by client to fix issues(s)
Smartphone /Tablet Set up:
Smart phone Maintenance / Security / Optimization
New Phone Assistance – (Maintain texts, pictures, contacts, etc.)
Storage Issues – (Phone is moving like dial-up – Provide Recommendations)
Phone security – (i.e., alerts, virus protection, etc.)
Application Assistance / Recommendations – (App Store; Play Store)
Skype, Face Time, Facebook Messenger, etc.
*May require Product/Tools purchase by client to fix issues(s)
Social Media Training & Set up / Security:
Facebook, Instagram, Twitter, and LinkedIn
*May Have To Download App to Mobile Phone or PC If Not Already Installed
Special Services (*Fee Required):
*Create budgets (one-time Set-Up fee)
Training – How To Maintain Buget: Price To Be Determined (TBD) After Budget Is Created
*Training/On-Going Budget Management (Price tBD After Budget Creation)
*May require Product/Tools purchase by client
